EU DATA ACT - OBLIGATIONS ON SWITCHING CLOUD PROVIDERS

Measure your digital dependency before it costs you dearly

Sovereign-Audit is a structured audit that assesses your dependency on cloud providers (Microsoft 365 in particular) and your real ability to retrieve your data and switch provider. We do not certify "sovereignty": we measure, document and prioritise.

32
Dependency and portability controls audited
7
Microsoft 365 domains covered
3
Reference frameworks used
2009
SYAGA has carried out IT security audits since

The problem

Digital dependency is rarely measured, and the subject is becoming regulatory

⚠

The EU Data Act now governs switching between cloud providers

Regulation (EU) 2023/2854 (Data Act) contains a chapter dedicated to switching between data processing services, with obligations to remove the technical and contractual obstacles to switching provider. Few organisations today know where they stand on this point.

🔒

Vendor lock-in creeps in without anyone deciding it

Break-glass accounts, identity federation, Copilot, native encryption, custom Teams apps: every technical choice creates a little more dependency, without any explicit decision having been taken.

📋

Reversibility clauses are rarely re-read

Cloud contracts contain data recovery and exit clauses, but they are signed once and never reviewed in the light of how the tenant is actually used.

🧭

The frameworks exist but remain theoretical

The Data Act, SecNumCloud and Gaia-X define a vocabulary and portability requirements, but turning that into an operational finding on YOUR tenant takes a method and time that in-house IT teams do not have.

Our approach: Sovereign-Audit

A structured method, backed by a catalogue of 32 dependency and portability controls

01
Scoping

Scoping interview

Discussion with management or the IT manager to define the scope (Microsoft 365 tenant, entities, subsidiaries, key providers) and the dependency issues specific to your organisation.

02
Collection

Structured collection of technical and contractual evidence

Review of the Microsoft 365 configuration (identity, backup, data residency, encryption, applications) and of the contractual reversibility clauses with your providers.

03
Analysis

Assessment against the 32 controls of the catalogue

Each control is assessed with a clear status (covered, partial, absent, to be verified contractually), with a mapping to the Microsoft 365 domains concerned.

04
Putting into perspective

Mapping against the Data Act, SecNumCloud and Gaia-X

The findings are linked, where relevant, to the requirements of the EU Data Act and to the SecNumCloud/Gaia-X reference vocabulary - without ever presenting this as a certification obtained.

05
Debriefing

Report and prioritised action plan

Delivery of a clear report to management, with a prioritised action plan to reduce the most critical points of dependency.

What you receive

A clear set of documents that your management and IT teams can put to use

📝

Dependency and portability report

Documented assessment of the 32 controls of the catalogue, with a status for each control.

  • Mapping of the 7 Microsoft 365 domains concerned
  • Status per control (covered / partial / absent / to be verified)
  • Findings illustrated by configuration excerpts
  • Executive summary on the first page
🗺

Vendor lock-in map

An overview of where your dependency on Microsoft is concentrated.

  • Identity and federation
  • Backup and data residency
  • Encryption and key management
  • Proprietary applications and automations
⚖

Reading grid for reversibility clauses

A tool for re-reading your existing cloud contracts with your legal teams.

  • Points of vigilance identified by the catalogue
  • Questions to put to your providers
  • Not legal advice - a working aid
🎯

Regulatory mapping

Correspondence between your findings and the vocabulary of the reference frameworks.

  • Data Act (EU) 2023/2854 - switching chapter
  • SecNumCloud (ANSSI) - reversibility clause
  • Gaia-X - portability / interoperability vocabulary
  • ISO/IEC 27001 Annex A - supplier relationships
📈

Prioritised action plan

Recommendations ranked by criticality and ease of implementation.

  • Quick wins
  • Long-term workstreams (contractual, technical)
  • No action implemented without your approval
📄

Debriefing and files delivered

Documents in formats your teams can work with.

  • Report in PDF format
  • Summary for management
  • Debriefing session with Q&A

Frameworks used

Sovereign-Audit draws on existing public frameworks - we issue no certification

DA

Data Act - Regulation (EU) 2023/2854

European legislation containing a chapter dedicated to switching between data processing services (cloud portability and interoperability). Sovereign-Audit draws on this chapter to structure the audit questions, without presenting a specific article as an obligation already enforceable against your organisation without legal verification.

ISO

ISO/IEC 27001 - Annex A

The organisational controls relating to supplier relationships and to business continuity structure part of the dependency analysis.

SNC

SecNumCloud v3.2 (ANSSI)

Voluntary qualification framework of the ANSSI. Its contractual reversibility clause serves here as a reading grid, even though standard Microsoft 365 is not SecNumCloud-qualified.

GX

Gaia-X (Trust Framework)

Voluntary, non-binding European framework that provides a common vocabulary of sovereignty and interoperability between cloud players, used here as a reading grid.

Scope & quote

Each engagement is scoped on a quote basis, according to the size and complexity of your environment

Diagnostic

SME, single Microsoft 365 tenant

Quote on request
Scoped with you beforehand
  • Assessment of the 32 controls of the catalogue
  • Summary report
  • Debriefing to management
Request a quote

Follow-up

Organisations with a remediation plan

Quote on request
Scoped with you beforehand
  • Everything in In-depth +
  • Detailed prioritised action plan
  • Follow-up review after the actions have been implemented
  • Report update
Request a quote

No price is set in advance on this page

The exact scope (number of entities, tenant size, depth of contractual analysis) is defined with you before any quote.

Frequently asked questions

Is my organisation affected by the EU Data Act?
The Data Act (Regulation (EU) 2023/2854) applies broadly to providers and users of cloud services in the European Union, with specific provisions on switching provider. Sovereign-Audit helps you understand concretely where you stand, but does not replace a legal analysis dedicated to your situation.
Is Sovereign-Audit related to SYAGA's automated Microsoft 365 audit?
No. Sovereign-Audit is an engagement carried out by our auditors, based on the same catalogue of controls as our other work, but performed manually, without any automated collection extension. It is not the same product as SYAGA's zero-knowledge Microsoft 365 audit solution.
Does the report constitute legal advice?
No. Sovereign-Audit is an operational and technical support tool. It does not constitute legal advice and does not replace the review of your contracts by a lawyer or your legal department.
How much time do I need to free up in my team?
The scoping interview and the final debriefing involve your management or your IT manager. The rest of the collection and analysis is carried out by our auditors. The exact volume depends on the scope chosen and will be specified in the quote.
What makes SYAGA qualified to carry out this audit?
SYAGA Consulting has carried out information system security audits since 2009, for customers with 50 to 5,000 employees across several sectors. The catalogue of controls used for Sovereign-Audit draws on that same audit work.
Does Sovereign-Audit certify that my organisation is sovereign?
No. Sovereign-Audit measures your dependency and your portability at a given point in time, on the basis of verifiable findings. We issue no label or sovereignty certification.

Who is concerned, and why

Not only large groups or "sensitive" sectors: dependency on a cloud provider affects very different companies, for different reasons. Here are the official criteria, without confusing legal obligation and good practice.

US

You use a US cloud (Microsoft, Google, AWS...)

The US CLOUD Act (federal law, Public Law 115-141) applies to US "providers of electronic communication services or remote computing services" and allows them to be compelled to hand over data in their "possession, custody, or control" to US justice, even if that data is stored outside the United States (provision codified at 18 U.S.C. § 2713). In practical terms: a French SME that hosts its email or its ERP with a US provider, or a European subsidiary of a US group, may be concerned solely because of that link of control, even if its data is hosted in France or in the EU. Official text (Congress.gov)

DA

You use any cloud service, whatever your size

The Data Act (Regulation (EU) 2023/2854), applicable since 12 September 2025, is a cross-sector text that "applies to all sectors". Its chapter on switching between cloud providers gives every customer, whatever its size, the right to "effectively switch between providers of data processing services" (portability, interoperability), with no general exemption for small businesses. European Commission - Data Act

N2

You are a medium-sized or large company in a critical sector

The NIS2 Directive covers 18 sectors (energy, transport, health, finance, water management, digital infrastructure, electronic communications, digital platforms, waste management, manufacturing of critical products, postal services, space, public administration). For these sectors, "as a general rule, medium-sized and large entities will have to take appropriate cybersecurity risk-management measures" - which includes managing the risk linked to their suppliers, including their cloud providers. European Commission - NIS2

SNC

You host sensitive data

The ANSSI SecNumCloud qualification "recognises trusted cloud offerings" through a security visa. It is not a generalised legal obligation for private companies: it is a voluntary qualification, recommended for protecting sensitive data or hosting sensitive information systems in the cloud. ANSSI - cyber.gouv.fr

In summary, four typically concerned profiles

1. An SME that hosts email, ERP or CRM with a US hyperscaler (or a European subsidiary of a US group): concerned by the CLOUD Act, regardless of its size.

2. Any European company, of any size, that uses a cloud service (SaaS, PaaS or IaaS): concerned since 12/09/2025 by the new portability rights of the Data Act.

3. A medium-sized or large company in one of the 18 NIS2 critical sectors (energy, health, transport, finance, digital infrastructure...): must manage supplier risk, cloud included.

4. A public body or a company that hosts sensitive data: recommended target (not systematically mandatory) of the SecNumCloud qualification.

These criteria come from the official texts and pages cited above. This is not legal advice: your exact situation depends on your sector, your size and your contracts - to be confirmed by a lawyer if needed.

What you need to do in practice

What is a genuine legal obligation, what is a recommended good practice, and what is coming soon - explained simply, backed by official sources.

Legal obligation

You remain responsible for your data, even with a cloud provider

If your company has personal data (employees, customers) hosted with a cloud provider located outside the European Union, it is your company - not the provider - that remains legally responsible under the GDPR for the protection of that data. You must make sure that this transfer rests on a recognised safeguard: either the country is deemed safe by the European Union ("adequacy decision"), or you sign with the provider the standard contractual clauses provided by the European Commission. These are standard documents to be incorporated into your contract, not a negotiation you have to invent yourself.

Source: CNIL, framework for data transfers outside the EU under the GDPR (Chapter V, Articles 45 and 46) - cnil.fr, accessed on 18/07/2026.

Legal obligation (provider side)

The right to switch cloud provider without being locked in

Since 12 September 2025, a European regulation (the "Data Act") requires providers of cloud services to facilitate switching: they must gradually reduce exit charges and provide your data in a format that you can reuse elsewhere. In practical terms, if a provider tells you "this is not possible" or charges you disproportionate sums to retrieve your own data, this has no longer been normal since that date. The precise timetable for the full removal of these charges is set by the regulatory text - to be checked by your lawyer or your provider if an amount is billed to you.

Source: European Commission, "Data Act" (Regulation (EU) 2023/2854, Chapter VI) - digital-strategy.ec.europa.eu, accessed on 18/07/2026.

Good practice (not an obligation)

SecNumCloud: a trust label, not a mandatory box to tick

SecNumCloud is a qualification issued by the ANSSI (the French cybersecurity agency) that makes it possible to recognise the cloud offerings considered trustworthy for hosting sensitive data. It is not a legal obligation for a private company. It is mainly binding on administrations and on bodies that manage information systems that are sensitive for the State. For an SME, it is a useful benchmark for comparing cloud offerings with one another, not a standard to be complied with by law.

Source: ANSSI (cyber.gouv.fr), "Cloud" page - cyber.gouv.fr, accessed on 18/07/2026.

Good practice (CNIL recommendation)

Cloud security is a joint effort

The CNIL recommends - without this being a quantified and detailed obligation in law - that you list the cloud services actually used in your company, check the provider's security level before signing, write down in black and white in the contract who does what for security, and encrypt sensitive data. The principle to remember: the provider secures its infrastructure, but it is up to you to configure the access and accounts of your teams properly. A misconfiguration on your side is not covered by the provider's security.

Source: CNIL, "Cloud security (cloud computing)" - cnil.fr, accessed on 18/07/2026.

To watch (not yet in force)

A future European text to strengthen the European cloud

The European Commission has put forward for discussion a draft regulation, the "Cloud and AI Development Act", to strengthen European cloud and artificial intelligence capacities and reduce dependency on large non-European providers. This text is not yet in force: it is a proposal under examination, not a rule to apply today. It provides for a system of trust levels to assess the sovereignty of a cloud offering. To be followed, without drawing any immediate operational conclusion.

Source: European Commission, "Cloud and AI Development Act" - digital-strategy.ec.europa.eu, page updated on 03/06/2026, accessed on 18/07/2026.

This section gives you clear benchmarks, not legal advice. For a specific situation (ongoing contract, specific data transfer), have it validated by your legal department or a lawyer.

Digital sovereignty: the simple FAQ

Five questions asked by SME managers, each answered in 2 minutes with its official source

Does the EU Data Act oblige me to switch cloud provider?
No, it does not oblige your company to do anything. It is your cloud provider that has new obligations towards you. The European Data Act regulation (Regulation (EU) 2023/2854), applicable since 12 September 2025, requires it to remove the obstacles to switching provider. A concrete point to remember: from January 2027, your provider will no longer be able to charge you any fees for leaving for a competitor. Source: European Commission • CNIL.
Is my Microsoft 365 data "unlawful" because it passes through the United States?
No, it is not unlawful in itself. The GDPR governs transfers of personal data outside the EU. The European court judgment "Schrems II" (July 2020) invalidated the previous agreement between the EU and the United States. Since then, on 10 July 2023 the European Commission adopted a new decision recognising, for US companies adhering to the "Data Privacy Framework", a level of protection deemed "essentially equivalent" to that of the EU. There is no legal obligation to avoid a US cloud - it is a point to know about, document and monitor, as the CNIL recommends. Source: CNIL.
What is SecNumCloud, and should I require it from my provider?
SecNumCloud is a framework created in 2016 by the ANSSI, the French cybersecurity agency, to qualify - on a voluntary basis - cloud providers. A qualified provider must have its head office and its capital mostly European, and host, process and administer your data exclusively from the EU: the stated aim is to protect you from a possible order from a non-EU State. It is not a legal obligation for your company: it is a useful criterion to know about if protection against foreign laws is an issue for your business. Source: ANSSI.
What is Gaia-X? Should I ask my providers for this "certification"?
Gaia-X is not a certification that you can require today, in the way that you would require an ISO standard. It is a European association, based in Brussels, that develops voluntary standards for "federated and trustworthy" data and cloud services, with the aim of strengthening European digital independence. Useful to know about as a reference framework, but it is not (yet) a box to tick in a specification. Source: Gaia-X European Association.
Is there a French law in addition to the European text?
Yes. In France, the SREN law (Sécuriser et Réguler l'espace numérique) of 2024 had already begun, before the European Data Act, to regulate the conditions for switching cloud provider. The Data Act reinforces and generalises this movement across the whole European Union. Source: CNIL.

These answers summarise official pages consulted in July 2026 (European Commission, CNIL, ANSSI, Gaia-X). They do not constitute legal advice and do not replace an analysis dedicated to your situation.

Want to know where you really stand?

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